Balcones de la Casona
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Rooms
Area Info
Facilities - Balcones de la Casona
- 24-hour front desk
- Airport shuttle
- Laundry
- Dry cleaning
- Valet parking
- Currency exchange
- Packed lunches
- Car rental
- Tour desk
- Fax/Photocopying
- Baggage storage
- Concierge
- Private check-in/out
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Daily housekeeping
- Grocery deliveries
- Shuttle service
- Fishing
- Hiking
- Cycling
- Horseback riding
- Snorkeling
- Evening entertainment
- Water park
- Walking tours
- Bike tours
- Themed dinners
- Tour or class about local culture
- Live sports events (broadcast)
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Thermometers for guests provided by property
- Face masks for guests available
- Parking
- Free parking
- Parking on site
- Private Parking
- Parking garage
- Accessible parking
- Pet friendly
- Non-smoking rooms
- Family rooms
- Designated smoking area
- Wifi in all areas
- 24-hour security
- Key access
- Security alarm
- CCTV in common areas
- Fire extinguishers
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Delivered food covered securely
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Garden
- Terrace
- Outdoor furniture
- Internet
- Wifi
- Free Wifi
- Airport pickup
- Airport drop-off
- Restaurant
- Board games/Puzzles
- Invoice provided
House Rules
The Fine Print
Frequently Asked Questions
Check-in is from 13:00 and check-out is by 11:00.
The property address is El Roble Km 1 Vía San Rafael, Guatapé, Colombia.
Stays at Balcones de la Casona start from COP 92,523 per night.
Balcones de la Casona has an on-site restaurant.
Guests can enjoy all meals at Balcones de la Casona, priced at COP 50,421,493.92, COP 84,035,823.20, and COP 84,035,823.20 per guest.
Balcones de la Casona offers airport transfers at an extra cost.
Balcones de la Casona offers several on-site entertainment options, including Evening entertainment, Themed dinners and Tour or class about local culture.
Guests will find José María Córdova International Airport located some 43 km from the property.
The city center is about 1.3 km away from the guesthouse.
Balcones de la Casona offers rooms like Double Room with Private Bathroom, Superior Apartment, Quadruple Room and Superior Studio.
Parking is available free of charge for guests.
Guests are welcome to stay with their pets at Balcones de la Casona.
The staff at Balcones de la Casona speak multiple languages, including English, Spanish and Italian.
Balcones de la Casona provides Accessible parking to support guests with mobility requirements.
Guests can make use of board games provided at the property.










































































